Nala's Baby - Leveraging NetSuite best practices to future-proof expansion
Find out how 3RP implemented NetSuite SuiteSuccess Wholesale & Distribution platform for Nala's Baby.
Find out how 3RP implemented NetSuite SuiteSuccess Wholesale & Distribution platform for Nala's Baby.
When we were looking for a support partner for our NetSuite implementation, the emphasis was firmly on the partnership aspect of the role. There is a lot of technical expertise in the market; so our priority was finding a partner who could step into our shoes to help develop collaborative solutions to challenges along the way. We were also looking for a partner who was comfortable working with a small start-up where the dynamic and fast-growing nature of our business means that our requirements are constantly evolving. In 3RP we have found a brilliant team who we trust and who, most importantly, we really enjoy working with. They have a great blend of experience, curiosity and pragmatism and we look forward to continuing to work with them as we continue our journey.
We have been working with 3RP as our NetSuite consultants since January 2023. It is a pleasure to work with consultants who really ‘get-it’ and feel more like an extension of your own team. I particularly appreciate the responsiveness and flexibility that working with 3RP offers us. It seems that no challenge is too great, and the 3RP team offer pragmatic and effective solutions that allow us to tailor NetSuite to our business needs, so we can really drive value from the system. I have full trust that the 3RP team will continue to leverage their industry experience and expertise to support us as we grow.
Since working with 3RP to assist with our implementation back in 2021, they have remained a trusted partner for everything we do in NetSuite. Whether it’s new modules, team training, general advice or helping us design and implement new processes as our business requirements change, 3RP have always been helpful and responsive whenever called upon.
The work carried out by 3RP has been key in the improvement of processes and in the scalability within our organization. Their experience and commitment creating customized solutions for our business have made them the perfect partner.
I believe there are 3 things required for a good implementation of a system of this scale. 1) A good finance director. 2) A good IT director/CTO. 3) A good implementation partner. With 3RP, we found just that – they’re particularly good at managing the project and keeping everyone moving forward to the shared goal, at the same pace, leaving no department behind. I recommend them and will be using them for future dev, for sure!
Our experience with 3RP has been exceptional and the team have been instrumental in supporting us with our NetSuite optimisation project. From the outset they took the time to understand our business requirements and provide insightful solutions that have significantly improved our reporting processes and enhanced our efficiency in a short space of time. The level of customer service and communication is unmatched. The team are extremely responsive, they provide regular status updates and have always delivered on time to a high standard.
We are very pleased with the implementation of NetSuite and our partnership with 3RP, and can now look forward with confidence to developing the system further, enabling CED to adapt quickly to a constantly changing world.
For a rapidly growing business like REFY, selecting the right ERP system is a critical decision that directly impacts our ability to scale efficiently and maintain financial agility. After a comprehensive evaluation process, we are delighted to announce Oracle NetSuite as our chosen ERP solution. We are confident that our partnership with 3RP, our implementation partner, will further strengthen our ability to leverage the full potential of Oracle NetSuite. Their expertise and commitment to delivering tailored solutions make them the perfect ally in this transformative journey.
Our experience with 3RP has been exemplary. They've proven to be highly competent and cooperative, demonstrating a deep understanding of our business requirements. We appreciate the solutions they've provided to date, and we eagerly anticipate our continued partnership on upcoming projects as our business expands.
Due to our business model and how we process data, we have required a high level of customisation of our ERP (Netsuite). From the beginning the 3RP team demonstrated a clear understanding of our business and our unique requirements. They have continued to display strong technical skills and a thorough understanding of what is possible within the ERP but what really sets them apart is the unmatched level of clear and rapid communication, especially as our growing needs continue to evolve.
One aspect that truly sets 3RP apart is their commitment to customer service. From the onset of our project, 3RP showcased exceptional professionalism and a profound knowledge of NetSuite. Their approach was not only consultative but also refreshingly collaborative.. They listened to our requirements, offered insightful recommendations, and was always ready to go the extra mile to ensure our satisfaction. The results speak for themselves. The support delivered by 3RP, has significantly improved our operational efficiency, reporting and processes. Furthermore, 3RP’s consistent communication, timely updates, and transparency throughout the process made for a seamless and enjoyable experience. It's rare to find a partner who not only excels in their technical expertise but also excels in customer interaction.
As a growing business looking to continually adapt and enhance our system it’s essential that we have expertise to call upon when required, and a team we can trust. 3RP offer exactly this, through a flexible support and development service that suits our business requirements. The team at 3RP are knowledgeable and friendly, and more importantly can explain the technical aspects of the system development so that all stakeholders can fully understand. They have been a pleasure to work with and long may this continue.
Before deciding what ERP was best for us, it was crucial to the project that we found reliable, enthusiastic and pragmatic consultants to help us implement and deliver software that could improve our financial visibility. On meeting 3RP, it was clear that they knew what our requirements were and gave us confidence that they were the partner to integrate our complex waste management software with NetSuite, as well as support and enhance our financial processes and our people. They were with us every step of the way and met our complex needs by supporting us both on and off site which was critical to the project’s success, so much so that we continue to work with them post implementation for continual support.
3RP were able to put together a Fast-track implementation programme for an additional module (SuiteBilling) on our NetSuite software. Although the pressure has been high at times due to the speed of delivery required by our Board, it has been a pleasurable experience working with the 3RP team. The team are extremely responsive and committed when working on tight deadlines and always go that extra mile. Although we were delighted to meet our Go Live deadline, we also felt a slight sadness that the project had come to an end due to fact that we had built up such a good rapport with the team.
Working with the team at 3RP has been a pleasure. The team are responsive, professional and knowledgeable and we’re looking forward to implementing the next phase of the NetSuite system.
From the first meeting, it became clear that 3RP understood the business model, issues and provided a clear pathway to improved business process with a sensible and empathetic approach.
3RP was able to put a project plan together and drive the implementation to an impressive success within deadline and budget… the team is very responsive and constantly goes the extra mile. 3RP now supports our next phase of wider implementation.
We've been using NetSuite for a number of years and needed help to implement additional modules to streamline our internal processes. The 3RP team quickly understood our requirements and built a realistic project plan and budget. Throughout the project 3RP worked exceptionally well with our team. They responded quickly to all our queries, which ensured the enhancements were delivered on-time, on-budget and in line with our agreed plan.
From start to finish and beyond, 3RP have been focused, informative, and diligent in their approach. Since completion, they have provided Planer with more confidence in our Netsuite implementation moving forward.
3RP have been instrumental in supporting Ebury through a critical global transformation programme. In addition to demonstrating an extremely high level of NetSuite knowledge and expertise, their passion for the project and ability to understand complex business processes really sets them apart as a NetSuite partner. The team at 3RP now support our global operations and work with multiple departments and all members of the team.
3RP have been an invaluable partner to support in a big warehouse integration project, they are extremely knowledgeable, helpful and very well organised. The team and myself have felt very supported in this project and very impressed with the high level of service that's been provided.
I have worked with 3RP in my capacity as a portfolio CFO for a number of businesses. Their staff have a deep knowledge of NetSuite and they always work to understand the client's business processes, applying NetSuite best practice appropriately to get the most efficient use out of the system. They are very responsive and go the extra mile. Great ROI from using them!
3RP have been extremely valuable to EV Cargo during our global rollout of NetSuite. Their passion for customer intimacy has allowed them to build a deep understanding of our complex global business, and their flexible approach has given us ready access to top quality expertise and advice as well as a willingness to get "hands-on" when required.
3RP came in and quickly understood our business and issues we were having. Their ability to clearly explain the problem and solution to a non-technical audience was instrumental in building system confidence with our users. The end result was a high-quality solution that delivered to the user's requirements and unlocked many benefits of the NetSuite platform.
The team at 3RP quickly understood our business and its needs, to deliver against the business objectives. They provided expert advice and smart solutions, working collaboratively with team members across multiple levels and jurisdictions.